(three 12 months in the past) I found the process very simple and my sales rep Robert was very useful and also the installers labored speedy & economical and sofar there are actually no issues with any.... 6 months ago Captain Environmentally friendly installed our 1st system and batteries https://totalsolar.com.au/wp-content/uploads/2024/10/SeraphimWarranty_DualGlass-2023V2.0-AU.pdf