You should operate the AI product on details resources like conversations to detect intent groups and associated intents. You have to include strains of organization if you wish to allow intent-centered routing for just a selective set of workstreams and queues. Normally, intent-based routing is enabled for the whole Business. https://can-someone-do-my-case-st22281.blogdal.com/36391324/5-essential-elements-for-harvard-case-study-solution