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Why AI Agents in Customer Support Improve Consistency

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Human empathy fluctuates. Fatigue shows up. Tone slips. AI Agents in Customer Support provide consistency when humans can’t realistically maintain it at scale. Responses stay clear at noon and midnight. Escalations arrive with context instead of confusion. Exei helps teams build this stability without replacing people. Support doesn’t feel automated. It feels reliable, which customers... https://www.123articleonline.com/articles/1480757/how-ai-agents-in-customer-support-are-transforming-the-industry

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