An AI chatbot for customer service acts as the first point of contact for incoming requests. It handles repeated questions, gathers details, and directs users to the right path. Instead of replacing teams, it supports them by reducing clutter and keeping conversations organized from the start. https://getmyai.wordpress.com/2026/01/29/why-an-ai-chatbot-for-customer-service-is-becoming-a-daily-business-tool/